1. Discount Eligibility

• Participating Products: Discounts apply only to select products, categories, or collections, clearly marked on our website. Promotions for limited-time items cannot be combined with other offers.
• Minimum Purchase Requirement: Some promotions may require a minimum spend. Only one promotional policy can be applied per order; multiple discounts cannot be combined.

2. Points Redemption & Discount Types

• Reward Points System: Instead of traditional coupon codes, Neoshine offers a points-based rewards program. Points can be redeemed for discounts on eligible items and reset annually.
• Types of Discounts: Discounts are exclusively offered through points redemption and are not available as fixed-value coupons or percentage-based discounts.

3. Usage Conditions and Restrictions

• Single Use: Each discount or promotion is valid for one use per order, unless explicitly stated otherwise.
• Customer Eligibility: Promotions are open to all customers unless stated in specific campaign terms.
• Regional Restrictions: Some promotions may be limited by region. Check the specific terms for details.

4. Returns and Refunds

• Impact of Returns: If a product purchased with a promotion or points is returned, the applied discount will be revoked, and points will be deducted. If points were redeemed, they will be refunded to the account upon return.
• Refund Policy: Refer to our Return & Exchange Policy for more details about the refund process and its effect on promotions.

5. How to Access Promotions

• Exclusive Offers: Neoshine offers promotions during special campaigns, holidays, or exclusive events. Notifications are sent via email or social media, so stay connected!
• Transparent Pricing: We focus on providing straightforward pricing without relying on frequent or complex discounts.

6. Compliance Statement

Neoshine complies with all U.S. advertising laws, consumer protection regulations, and tax requirements. All promotions are subject to these rules.

7. Disclaimer

Neoshine reserves the right to modify, suspend, or cancel promotions at any time without notice. Offers are subject to availability and may change based on stock levels or unforeseen circumstances.